Responses to job satisfaction

We have the perfect team dynamic in our clinic. Every day has a great balance of challenging work and a fun atmosphere.

I feel genuinely privileged to be helping patients regain something they have slowly or suddenly started to lose due to aging, injury, or other life circumstances. Seeing individuals who care enough to do something about it, and loved ones helping someone they know through that process is a daily reminder of why I love what I do.

I feel what contributes the most to my satisfaction with my job is the team that i work with in my clinic as well as the patients. My team is very supportive and understanding. I also enjoy seeing the patients, especially after they receive their hearing aids and the joy that it brings them. 

Responses to how they feel aligned with company mission/values

I appreciate that the company is family-first and genuinely cares about its employees, both individually and collectively. I feel supported and valued every day. I also feel empowered to put integrity and patient care above all else.

The company is focused on providing better hearing, while given the best patient care and using the latest science based research to help give the best recommendation.

Our mission and vision is to improve the quality of our patients’ lives through better communication and I believe in that very strongly.  I believe that all of our staff work hard to achieve this goal. 

Responses to how would they describe our company culture

Eastside Audiology as a supportive, patient-centered practice in which staff strives to provide the highest quality of care to each patient.

The culture here at Eastside is very welcoming and and comfortable. Although we are all spread out amongst the different clinics, we are still a close knit team that feels like family. Even patients say that we make them feel like they are family at times. 

I would say the culture is diverse. We have different skills and personalities all working together. We are all so welcoming. 

Responses to how they think we stand out compared to other companies

Putting the patient first with best practices being standard. Appointment times are long enough to really get to know patients and develop a plan for them that they feel that they contributed to in a meaningful way.

The level of professionalism and the network we have amongst ourselves is very strong and of high caliber. I’ve never felt like we are “just trying to sell hearing aids” and the pressure of any one individual because our goals are team rooted. 

We take pride in the continuity of care we provide for our clients. We don’t just say here you go and send them on their way, we actually follow up with them to make sure things are going well. We go above and beyond for our patients. Furthermore, we are honest with them, rather than telling them what they want to hear. We listen to their concerns and address them accordingly.